Newsroom
- VADS
- Newsroom
- What is a Quality Management System (QMS)? What is Important for Companies?
What is a Quality Management System (QMS)? What is Important for Companies?
12 September 2023
Quality Management System (QMS), or Quality Management System, is a structured approach that aims to manage and improve the quality of products or services provided by a company. QMS is a framework used to ensure that the products or services produced by a company meet predetermined quality standards
What is a Quality Management System (QMS)?
QMS is a system that summarizes the processes, procedures, guidelines, and practices used by a company to ensure that the products or services produced meet predetermined quality standards. The main goal of QMS is to create, manage, and maintain high-quality standards in every aspect of a company's operations.
Basic Principles of QMS based on ISO 9001:2015
ISO 9001:2015 is an international standard that regulates the basic principles of QMS. These principles include:
• Customer Orientation: Focus on understanding and meeting customer needs.
• Leadership Involvement: Strong management involvement in developing and maintaining the QMS.
• Employee Involvement: Involve employees in QMS planning and implementation.
• Process Approach: Views the organization as a series of interrelated processes.
• Evidence-Based Approach: Make decisions based on available evidence.
• Systematic Planning: Planning changes and improvements systematically.
• Integrated Management Approach: Aligns organizational goals with processes.
Tasks in QMS
Tasks in QMS include a variety of activities and responsibilities, such as:
• Quality Policy Establishment: Establishes the organization's quality policy and objectives related to product or service quality.
• Planning: Plan the processes, resources, and activities necessary to achieve quality objectives.
• Implementation and Operations: Carrying out business processes in accordance with plans established in the quality management system.
• Measurement and Monitoring: Measure performance, monitor compliance with standards and collect data for evaluation.
• Continuous Improvement: Identifying necessary improvements and taking corrective action to improve quality.
The Importance of QMS for Corporate Business
Implementing QMS has many important benefits for companies, both in the short and long term. Some of them are:
1. Improve Product or Service Quality
One of the most obvious benefits of QMS is the improvement in the quality of the product or service produced. By identifying and eliminating potential defects or problems, companies can ensure customers receive high-quality products or services.
2. Increase Customer Satisfaction
Better quality means higher customer satisfaction. Satisfied customers have a tendency to remain loyal, provide positive references, and even increase their loyalty to the company brand.
3. Operational Efficiency
QMS helps companies identify processes that are inefficient or that waste resources. By optimizing these processes, companies can save time and operational costs.
4. Compliance with Regulations and Standards
In some industries, compliance with government regulations and industry standards is a must. QMS helps companies ensure that they meet all applicable legal and regulatory requirements.
5. Better Decision Making
QMS relies on data collection and analysis to measure performance and quality. This provides valuable information to management to make better and more informed decisions.
6. Continuous Improvement
QMS drives a cycle of continuous improvement. By continuously monitoring performance, companies can identify opportunities for improvement and take necessary actions to improve their operations.
7. Competitive Advantage
In a competitive business environment, QMS can be a determining factor that provides a competitive advantage. Companies implementing QMS well can be more responsive to market changes and more adaptive to changing customer needs.
Quality Management System (QMS) is an important tool for companies to manage and improve the quality of their products or services. By implementing QMS well, companies can improve quality, and increase customer satisfaction, operational efficiency, and competitive advantage. This is a critical investment for companies looking to survive and grow in an increasingly complex and competitive business environment.
Related News
26 April 2024
02 April 2024
08 March 2024
05 March 2024
01 March 2024
29 February 2024
27 February 2024
23 February 2024
20 February 2024
16 February 2024
13 February 2024
09 February 2024
06 February 2024
02 February 2024
30 January 2024
26 January 2024
23 January 2024
19 January 2024
17 January 2024
12 January 2024
09 January 2024
05 January 2024
04 January 2024
29 December 2023
26 December 2023
20 December 2023
13 December 2023
08 December 2023
05 December 2023
28 November 2023
23 November 2023
17 November 2023
14 November 2023
09 November 2023
08 November 2023
01 November 2023
24 October 2023
17 October 2023
17 October 2023
11 October 2023
10 October 2023
06 October 2023
04 October 2023
29 September 2023
27 September 2023
26 September 2023
22 September 2023
21 September 2023
15 September 2023
08 September 2023
01 September 2023
22 August 2023
18 August 2023
15 August 2023
15 August 2023
04 August 2023
26 July 2023
21 July 2023
04 July 2023
03 July 2023
30 June 2023
09 June 2023
01 June 2023
30 May 2023
26 May 2023
19 May 2023
17 May 2023
12 May 2023
04 April 2023
16 March 2023
09 March 2023
24 February 2023
22 February 2023
14 February 2023
13 February 2023
09 February 2023
31 January 2023
26 January 2023
23 January 2023
19 January 2023
12 January 2023
10 January 2023
06 December 2022
31 August 2022
17 June 2022
09 May 2022
20 April 2022
06 April 2022
01 April 2022
25 February 2022
23 February 2022
21 February 2022
18 February 2022
15 February 2022
11 February 2022
08 February 2022
07 February 2022
04 February 2022
02 February 2022
31 January 2022
17 January 2022
14 January 2022
07 January 2022
03 January 2022
28 December 2021
07 December 2021
01 November 2021
27 October 2021
25 October 2021
18 October 2021
15 October 2021
14 October 2021
21 September 2021
22 April 2021
15 April 2021
13 April 2021
08 April 2021
05 April 2021
26 March 2021
23 March 2021
18 March 2021
15 March 2021
12 March 2021
09 March 2021
04 March 2021
02 March 2021
26 February 2021
23 February 2021
19 February 2021
16 February 2021
11 February 2021
09 February 2021
04 February 2021
02 February 2021
26 January 2021
21 January 2021
19 January 2021
14 January 2021
12 January 2021
07 January 2021
05 January 2021
29 December 2020
17 December 2020
15 December 2020
10 December 2020
08 December 2020
04 December 2020
02 December 2020
18 November 2020
16 November 2020
13 November 2020
11 November 2020
10 November 2020
09 November 2020
06 November 2020
04 November 2020
28 October 2020
23 October 2020
12 October 2020
09 October 2020
06 October 2020
02 October 2020
30 September 2020
23 September 2020
19 September 2020
26 August 2020
22 July 2020
23 April 2020
16 April 2020
09 April 2020
26 March 2020
19 March 2020
12 March 2020
05 March 2020
27 February 2020
20 February 2020
13 February 2020
06 February 2020