Customer Relationship Management (CRM)
- VADS
- Solution
- Digital Solutions
Customer Relationship Management (CRM)
Customer Relationship Management enables you to focus on your organisation’s relationships with individual people – whether those are customers, service users, colleagues or suppliers.
CRM is a hybrid business solution that can increase sales and marketing efficiency many other key customer relationship matters. CRM platform enables you to focus on your organization’s relationships with individual people – whether those are customers, service users, colleagues or suppliers.
Benefits
- Help to see 360 degree of customer view perspective
- Analysis to measure performance and gain new target and business insight
- Tracking and schedule are centralized in one database
- Help to stay abreast and stay close each other, increase productivity.
Other Digital Solutions
Social Media Analytics
Social media analytics is the practice of gathering data from blogs and social media websites and analyzing that data to make business decisions.
Social Media Care Management
Providing consumer support service through social media channels to build and maintain good relation with customers.
Digital Marketing
To publish and monitor all marketing activities digitally by using electronic device or the internet.
Smart Chat Assistant
Smart Chat Assistant is a computer program which conducts a conversation via auditory or textual methods.
WhatsApp for Business
Over 2 billion people or ¼ world population uses WhatsApp for their daily activities.
VADS Cloud Solutions
Need a office application– without having to invest in technology and facilities?
IT Managed Services
Do you want to serve your customers better with a technical support team that’s available 24/7?