IT Managed Services
- VADS
- Solution
- Digital Solutions
IT Managed Services
Do you want to serve your customers better with a technical support team that’s available 24/7?
Do you want to serve your customers better with a technical support team that’s available 24/7?
VADS Technical Support provides excellent and high quality Level 1 (L1) and Level 2 (L2) Technical Support services 24 hours a day, 7 days a week. With our quick responses and simplified solutions, we aim to keep your customers happy and satisfied with your products and services.
Benefits
- Cost effective
- Retain your customer
- Focus on your core business
- Improve your service response
- Increase productivity
- On-site support and certified on-boarding users
- Ready to help you on 24x7
Other Digital Solutions
Social Media Analytics
Social media analytics is the practice of gathering data from blogs and social media websites and analyzing that data to make business decisions.
Social Media Care Management
Providing consumer support service through social media channels to build and maintain good relation with customers.
Digital Marketing
To publish and monitor all marketing activities digitally by using electronic device or the internet.
Smart Chat Assistant
Smart Chat Assistant is a computer program which conducts a conversation via auditory or textual methods.
WhatsApp for Business
Over 2 billion people or ¼ world population uses WhatsApp for their daily activities.
VADS Cloud Solutions
Need an office application – without having to invest in technology and facilities?
Customer Relationship Management (CRM)
Customer Relationship Management enables you to focus on your organisation’s relationships with individual people – whether those are customers, service users, colleagues or suppliers.