Our Client Testimonials

Nathalya Wani Sabu
Halo BCA - Head of Halo BCA
”We are very happy that PT VADS Indonesia treats us not only as a partner but also as a best friend. Our relationship is now even deeper,”

Lee Hwa Soo
Bank KEB Hana Indonesia - CEO
“PT VADS Indonesia is very quick and sincere in responding to our needs. They also have effective solution that makes us and our agents feel satisfied”

Zainudin
BPJS Ketenagakerjaan - Kepala Divisi Pengelolaan Kepesertaan
“It’s almost impossible for us to serve one by one. An effective contact center is easily accessible with fast response and quick solutions. Thanks to PT VADS Indonesia, our collection is increasing, especially in micro business sector.”

Rela Ginting
Otoritas Jasa Keuangan (OJK) - Deputi Direktur Pelayanan Konsumen Departemen Perlindungan Konsumen
“PT VADS Indonesia is committed to engage the company to manage the contact center better”

Iskandar
KOMINFO - Kasubdit Penomoran Call Center Telekomunikasi dan Informatika
“There are two things to be considered in cooperation between Kominfo and PT VADS Indonesia. First, Kominfo as a regulatory body. And second, Kominfo as PT VADS Indonesia’s client after PT VADS wins the tender in Kominfo”

Legowo Kusumonegoro
PT Manulife Asset Management Indonesia/MAMI - Presiden Direktur
“The number of MAMI’s mutual fund investors is 185 thousand. The managing fund has also increased 15.5% from IDR 44.6 trillion in 2015 into IDR 51.5 trillion in 2016 since we are in partner with PT VADS Indonesia in Contact Center services.”

Cut Noosy
GRAB Indonesia - Country Head of Customer Experience
“With the presence of VADS, we can stay more focused on strategic issues to accelerate the company’s goals. VADS has done what has become its expertise.”